Compare

A · run_f334a8vsB · run_3fd0besupport-triageSwap A and B

Duration: 1m 3s +1691%; A: 3.5s
Cost: $0.030 -34%; A: $0.045
Tokens: 26.1k -3%; A: 26.9k
Steps: 10 0%; A: 10
Model changed: Claude Haiku; A: Gemini 2.5 Pro

Steps, aligned

Change	Step	A	B
Slower	Input policy check	0.0s	0.7s
Slower	Plan the task	0.7s	10.6s
Slower	search_docs	0.3s	5.0s
Slower	Retrieve context · top 8	0.1s	2.5s
Slower	Decide next step	0.6s	9.3s
Slower	search_tickets	0.3s	5.2s
Slower	search_docs	0.3s	1.7s
Slower	Decide next step	0.4s	8.6s
Slower	get_customer	0.2s	3.6s
Slower	Write final answer	0.4s	11.8s

Output diff

− 0 words + 0 words 100% unchanged

Billing P2 The customer reports a duplicate charge on the March invoice and wants a refund today. #4821 and routed it to the billing queue, attached both payment ids and flagged it for same-day review.