Compare

A · run_f0d2b2vsB · run_4876basupport-triageSwap A and B

Duration: 22.0s -76%; A: 1m 33s
Cost: $0.040 -57%; A: $0.093
Tokens: 8.0k -69%; A: 26.1k
Steps: 10 +100%; A: 5
Model changed: Gemini 2.5 Pro; A: Claude Sonnet

Steps, aligned

Change	Step	A	B
Faster	Input policy check	1.9s	0.3s
Faster	Plan the task	32.5s	2.5s
Faster	search_docs	13.4s	0.6s
Faster	Retrieve context · top 8	7.8s	1.3s
Changed	Decide next step	31.4s	4.3s
Added	search_tickets	—	0.7s
Added	search_docs	—	1.8s
Added	Decide next step	—	4.1s
Added	get_customer	—	1.1s
Added	Write final answer	—	4.0s

Output diff

− 2 words + 2 words 94% unchanged

Billing P1P2The customer reports a duplicate charge on the March invoice and wants a refund today. ~~#4822~~#4821and routed it to the billing queue, attached both payment ids and flagged it for same-day review.