Compare

A · run_d32f04vsB · run_3e47f7support-triageSwap A and B

Duration: 7.7s +5%; A: 7.3s
Cost: $0.049 +72%; A: $0.028
Tokens: 20.7k -10%; A: 22.9k
Steps: 11 +10%; A: 10
Model changed: Gemini 2.5 Pro; A: Claude Haiku

Steps, aligned

Change	Step	A	B
Same	Input policy check	0.1s	0.1s
Same	Plan the task	1.0s	0.9s
Faster	search_docs	0.5s	0.2s
Same	Retrieve context · top 8	0.5s	0.4s
Same	Decide next step	1.4s	1.4s
Same	search_tickets	0.5s	0.6s
Same	search_docs	0.4s	0.6s
Same	Decide next step	1.0s	0.9s
Faster	get_customer	0.6s	0.3s
Changed	search_tickets	0.8s	0.6s
Added	Write final answer	—	1.2s

Output diff

− 0 words + 0 words 100% unchanged

Billing P2 The customer reports a duplicate charge on the March invoice and wants a refund today. #4821 and routed it to the billing queue, attached both payment ids and flagged it for same-day review.