Compare

A · run_d078d8vsB · run_d004b5support-triageSwap A and B

Duration: 39.6s +428%; A: 7.5s
Cost: $0.010 -67%; A: $0.031
Tokens: 3.3k -88%; A: 27.2k
Steps: 5 -29%; A: 7
Model changed: Gemini 2.5 Pro; A: Claude Haiku

Steps, aligned

Change	Step	A	B
Slower	Input policy check	0.1s	1.1s
Slower	Plan the task	1.7s	12.4s
Slower	search_docs	0.4s	7.7s
Slower	Retrieve context · top 8	0.6s	3.8s
Changed	Write final answer	1.7s	12.2s
Removed	search_tickets	0.8s	—
Removed	Write final answer	1.8s	—

Output diff

− 2 words + 2 words 94% unchanged

Billing P1P2The customer reports a duplicate charge on the March invoice and wants a refund today. ~~#4822~~#4821and routed it to the billing queue, attached both payment ids and flagged it for same-day review.