Compare

A · run_676fafvsB · run_cfa193support-triageSwap A and B

Duration: 5.5s -94%; A: 1m 33s
Cost: $0.014 -43%; A: $0.025
Tokens: 8.4k -13%; A: 9.6k
Steps: 11 +120%; A: 5
Model changed: Claude Haiku; A: GPT-4.1

Steps, aligned

Change	Step	A	B
Faster	Input policy check	2.3s	0.1s
Faster	Plan the task	25.1s	0.6s
Faster	search_docs	16.5s	0.3s
Faster	Retrieve context · top 8	11.0s	0.4s
Changed	Decide next step	32.0s	0.7s
Added	search_tickets	—	0.4s
Added	search_docs	—	0.3s
Added	Decide next step	—	0.7s
Added	get_customer	—	0.5s
Added	search_tickets	—	0.4s
Added	Write final answer	—	0.8s

Output diff

− 0 words + 0 words 100% unchanged

Billing P1 The customer reports a duplicate charge on the March invoice and wants a refund today. #4822 and routed it to the billing queue, attached both payment ids and flagged it for same-day review.