Compare

A · run_64c05evsB · run_40b399support-triageSwap A and B

Duration: 45.4s +285%; A: 11.8s
Cost: $0.038 -35%; A: $0.059
Tokens: 10.6k +57%; A: 6.7k
Steps: 5 +25%; A: 4
Model changed: GPT-4.1; A: Claude Sonnet

Steps, aligned

Change	Step	A	B
Slower	Input policy check	0.4s	1.0s
Slower	Plan the task	4.1s	13.7s
Slower	search_docs	1.9s	8.2s
Changed	Retrieve context · top 8	4.7s	7.0s
Added	Write final answer	—	12.7s

Output diff

− 2 words + 2 words 94% unchanged

Billing P1P2The customer reports a duplicate charge on the March invoice and wants a refund today. ~~#4822~~#4821and routed it to the billing queue, attached both payment ids and flagged it for same-day review.