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A · run_3c3d24vsB · run_d004b5support-triageSwap A and B
Duration
39.6s +90%
A: 20.8s
Cost
$0.010 -88%
A: $0.087
Tokens
3.3k -88%
A: 27.2k
Steps
5 -55%
A: 11
Model changed
Gemini 2.5 Pro
A: Claude Sonnet

Steps, aligned

ChangeStepAB
SlowerInput policy check0.2s1.1s
SlowerPlan the task2.8s12.4s
Slowersearch_docs0.8s7.7s
SlowerRetrieve context · top 81.2s3.8s
ChangedWrite final answer2.7s12.2s
Removedsearch_tickets1.5s—
Removedsearch_docs1.6s—
RemovedDecide next step3.4s—
Removedget_customer2.0s—
Removedsearch_tickets0.7s—
RemovedWrite final answer2.6s—

Output diff

− 2 words + 2 words 94% unchanged

Billing P1P2The customer reports a duplicate charge on the March invoice and wants a refund today. #4822#4821and routed it to the billing queue, attached both payment ids and flagged it for same-day review.

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