Compare

A · run_1593f8vsB · run_7b32c8support-triageSwap A and B

Duration: 1m 32s +797%; A: 10.3s
Cost: $0.051 -41%; A: $0.086
Tokens: 17.6k -1%; A: 17.8k
Steps: 4 -60%; A: 10
Model changed: GPT-4.1; A: Claude Sonnet

Steps, aligned

Change	Step	A	B
Slower	Input policy check	0.1s	2.9s
Slower	Plan the task	1.2s	43.7s
Slower	search_docs	0.3s	10.7s
Changed	Write final answer	0.8s	29.5s
Removed	Decide next step	1.9s	—
Removed	search_tickets	0.7s	—
Removed	search_docs	0.7s	—
Removed	Decide next step	1.9s	—
Removed	get_customer	0.6s	—
Removed	Write final answer	1.5s	—

Output diff

− 0 words + 0 words 100% unchanged

Billing P2 The customer reports a duplicate charge on the March invoice and wants a refund today. #4821 and routed it to the billing queue, attached both payment ids and flagged it for same-day review.